Frequently Ask Questions

1. What type of payments do you accept?

We accept PayPal and credit/debit cards (Visa, MasterCard, American Express, JCB, Diners Club, Discover and Apple Pay). 

2. What is the shipping price?

FREE delivery worldwide for orders below 5 kgs or 11 Lbs (even if you live in Vladivostok)

 3. How long will it take to get my order?

The delivery usually takes about 15-30 days. We will make sure our Customer Service communicates with you regarding the status of your shipment every week. You can always call 1-844-551-5509 or email [email protected] for follow up or inquiries. 

4. Do I need to pay any customs?

No, you don’t need to pay customs fee. We mark all our orders as low value gifts. Moreover, we send bigger orders in separate packages.

5. If I don't like what I received, will you refund my money?

ABSOLUTELY. Each customer is valuable to us. Our company exist because of your business and patrons like you. No customer small or big for us and we make sure all our customers are happy. If you're happy with our service, all we ask is tell your friends about www.pogees.com. Peace!

 

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